LG Smart TVs run webOS and use the LG Content Store for apps. CruzeTVX installs from there on supported models, so setup is a five-minute job with the Magic Remote and no sideloading. Here is the process, plus what to do if your model is too old to see the app.
What you'll need
- An LG Smart TV running webOS (2018 models or newer recommended)
- An internet connection — 10 Mbps or better for HD
- An LG account signed in on the TV
- An active CruzeTVX subscription
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Step-by-step installation
Step 1: Connect your LG TV to the internet
Press the Settings button on the Magic Remote, go to All Settings > Network > Wi-Fi Connection, and join your network. Ethernet is available under Wired Connection if the router is close by.
Step 2: Open the LG Content Store
Press Home on the remote and select the LG Content Store from the launcher bar. Sign in with your LG account when prompted — app installs require it.
Step 3: Search for the CruzeTVX app
Choose Search in the Content Store, type 'CruzeTVX' with the on-screen keyboard, and select the app from the results.
Step 4: Install the app
Select Install and wait for the download to complete. When it finishes, choose Launch. The app is added to your launcher bar automatically — drag it left to keep it near the front.
Step 5: Log in and start streaming
Enter your CruzeTVX account email and password. Your full channel list and on-demand library are ready straight away.
If something goes wrong
The app is not in the LG Content Store
Older webOS versions have a much smaller app catalogue. If CruzeTVX does not appear, use a Fire TV Stick or Android TV box on a spare HDMI input — both run CruzeTVX and cost far less than replacing the TV.
The app crashes on launch
Update webOS first: All Settings > General > About This TV > Software Update. If the crash continues, uninstall CruzeTVX, power-cycle the TV by unplugging it for 30 seconds, then reinstall.
Playback buffers frequently
Run the TV's network test from All Settings > Network. If speeds are low on Wi-Fi, move closer to the router or switch to a wired connection — LG TVs are noticeably more stable on Ethernet.
Still stuck? Send us a message and we will walk you through the LG TV setup.
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